Shipping Policy

To reinforce service clarity: Delivery is available only to valid addresses in the United States. Free standard shipping applies to every U.S. order, without a minimum order value.

Addresses, Delays, and Delivery Concerns — In Keeping With Transparent Customer Care

As a standard for informed purchasing decisions: Use a complete U.S. address at checkout. Weather, carrier congestion, and address corrections can affect an estimate. Contact customer care about a damaged parcel, an incorrect or missing item, or an unexplained delivery issue.

Carrier Transit and Tracking — To Support Accurate Customer Expectations

As part of our commitment to consistent order handling: Standard delivery generally requires another 4–6 business days after the carrier accepts the parcel. We send a tracking number for each shipment; a carrier may need a short period before the first tracking event appears.

Changes, Cancellation, Returns, and Tax — To Make Careful Policy Administration Practical

To support accurate customer expectations: An order can be cancelled before shipment when fulfillment has not been completed. Shipped orders follow the Refund Policy. Taxes are collected as required by applicable law.

From Order Confirmation to Carrier Pickup — As A Standard For Informed Purchasing Decisions

For straightforward support: The normal processing window is 1–2 business days. Processing occurs on business days and does not include U.S. public holidays.

How to Reach the Merchant — With A Dependable Shopping Experience In Mind

In keeping with transparent customer care: Business name: getrael

To make careful policy administration practical: Email Support@getraoud.shop or call (520) 660-4755 for customer care.

With a dependable shopping experience in mind: Business and default return location: 290 S Lebaron, Mesa, AZ 85210, US

To reinforce service clarity: The customer care desk is available Monday to Friday, 9:00 AM–5:00 PM in the store's local timezone (America/Los_Angeles).