Payment Policy

In relation to checkout and payment, the store uses USD for displayed prices, checkout totals, and completed payment charges.

Security

As part of secure payment handling, checkout payment information is processed by Shopify and applicable payment providers using their security controls. We do not ask customers to send full card details by email.

Authorization and Charges

Under this payment standard, your payment provider may authorize a card when the order is submitted. You confirm that the payment details are accurate and that you are authorized to use the selected method. Within the checkout process, Declined or unverifiable payments may delay or cancel an order.

About Credit/Debit Card

As a payment-processing standard, we accept eligible credit and debit cards on the networks displayed at checkout, including Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. Available methods can depend on the card issuer and the secure checkout configuration.

Taxes, Cancellations, and Refunds

For customer reference, Taxes are collected as required by applicable law. An order may be cancelled before shipment. To keep billing expectations clear, approved refunds are returned to the original payment method and normally appear in 5–10 business days after issuance, subject to financial-institution processing.

Merchant and Customer Care Information

For eligible transactions, Store name: getrael

For a clear payment record, Contact email: Support@getraoud.shop

For payment transparency, Phone: (520) 660-4755

To clarify transaction terms, Physical and return address: 290 S Lebaron, Mesa, AZ 85210, US

Under the store payment process, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).